Frequently Asked Questions.
Answers to the most common questions about our roofing services across Ashford, Folkestone and East Kent. If you can't find the answer you're looking for, just get in touch and we'll be happy to help.
Q. How do I know if my roof needs repairing or replacing?
A professional inspection is the best way to find out. Missing tiles, persistent leaks, sagging or repeated repairs can all suggest a roof is nearing the end of its life. We'll give you honest advice and a free, no-obligation quotation.
Q. What are the signs that my roof needs attention?
Common warning signs include water stains on ceilings, missing or cracked tiles, sagging, moss build-up, damaged flashing and daylight visible in the loft. Spotting these early keeps repairs simpler and cheaper. Give us a call on 07875 763111 for a no-obligation converstaion.
Q. Can you repair a leaking roof?
Yes. Leaks are one of the most common problems we deal with, usually caused by damaged tiles, worn felt, faulty flashing or storm damage. We'll find the source and fix it before it causes further damage.
Q. Can you carry out emergency roof repairs?
Yes. We aim to respond to emergency callouts within 24 hours, often the same day. We'll make your roof safe first, then arrange any permanent repairs needed.
Q. Do you install flat roofing systems?
Yes. We install high-quality flat roofing for homes, extensions, garages and commercial buildings. Our systems are built for long-lasting weather protection with minimal maintenance.
Q. How much does a new roof cost?
Every roof is different, so cost depends on size, materials, access and the work required. After an inspection we'll give you a clear quotation with no hidden costs, at a fair and competitive price.
Q. Do you provide free roofing quotations?
Yes. We offer free, no-obligation inspections and detailed written quotations for homes and businesses. We'll explain everything in plain English so you know exactly what's recommended and why.
Q. How long does it take to replace a roof?
It depends on the size and complexity of the roof, but many domestic replacements take a few days to a week. We'll confirm the timescale before work begins and keep you updated throughout.
Q. How long does a new roof last?
A professionally installed roof can last for decades with quality materials and proper maintenance. We only use trusted materials and install them to the highest standards to maximise your roof's life.
Q. Do you guarantee your work?
Yes. Our workmanship is guaranteed for a minimum of 10 years, with material warranties depending on the system installed. Insurance backed guarantees are also available for new roofs and re-roofs.
Q. Are you fully insured?
Yes. We carry comprehensive public liability and employer's liability insurance, and we always work to professional health and safety standards, giving you complete peace of mind.
Q. Do you remove all waste after the job?
Absolutely. All old materials and waste are removed and disposed of responsibly. We leave every property clean and tidy with no mess left behind.
Q. What areas do you cover?
We're based in Sellindge, near Ashford, and cover the whole of East Kent, including Folkestone, Hythe, Canterbury, Dover, Tenterden and the surrounding towns and villages. Not sure about your location? Just get in touch.
Q. Why should I choose EKS Roofing?
We offer honest advice, quality workmanship and excellent customer service on every job, large or small. Our aim is roofing that lasts and a process that's straightforward and stress-free.